FAQ
Upon purchase, you will be given a download link for the dataset. We use multipart data transfers, which allows for uploads/downloads to be resumable if the connection is interrupted. Our users have a range of data requirements, but here are a few of the most common use cases: Yes, many of our datasets have downloadable samples available. These can be found on the product page. Heapery is a marketplace where users can buy and sell datasets. Our marketplace is transparent, simple to use, and trusted by thousands of users. All individuals and organizations are encouraged to buy and sell data with Heapery. The following types of data are restricted from the marketplace. These restrictions have been placed to protect our users, and the integrity of the marketplace. Illegal, harmful, or fraudulent activities – Including, but not limited to, content which doesn’t comply with GDPR, CCPA, HIPAA, GLBA, COPPA, FERPA, or FCRA. Infringing content – Content that misappropriates the proprietary rights of others. Offensive content – Discriminatory – Content which promotes discrimination based on sex, race, religion, sexual orientation, disability, nationality, or age. Harmful content – Content which may cause damage, interfere, intercept, or expropriate any system, data, or device, including malware, viruses, Trojans, or worms. Personally Identifiable Information (PII) – The electronic manifestation of an individual’s first name or first initial, and last name, in combination with one or more of the following: High Risk – Network Abuse – Spam – The creation and distribution of unsolicited mass emails or advertising. Messages or emails collected without the express permission from all parties involved. Electronic Protected Health Information (ePHI) – Patient health information which is computer based, e.g., created, received, stored, maintained, processed and/or transmitted in electronic media. This is not an exhaustive list of marketplace restrictions. Heapery holds the right to monitor marketplace content for violations. We may reject a user’s submitted content to protect our community, users, and reputation. These restrictions extend to all content on Heapery, including user avatars, usernames, emails, biographies, and messages. If these restrictions are violated, the user will be permanently banned. We may report content that we suspect violates any law or regulation to law enforcement officials. No. Once a dataset is listed on the marketplace, that seller gains the sole authority to be the only user who can sell that dataset. The seller retains complete control over their dataset. We take all ownership violation claims and attribution violation claims seriously. All report investigations are lead by our Data Auditing team. If a seller is found to be in violation of an attribution policy or has falsely claimed ownership of data, the dataset will immediately be removed. Depending on the severity of the violation, the seller may be banned from the marketplace. Seller’s Fee: 12.8% + $0.30 fee for products sold. That is our only fee, period. No hosting, membership, or listing fees. No. We do not engage in the sale or transfer of information regarding our visitors or users. No. Heapery is a platform for buyer-seller interactions. Heapery, and its owners, do not have any ownership of the datasets on the marketplace. At the moment, Heapery supports individual dataset listings up to n GB. Please [Contact Us] if you’d like to sell a dataset larger than n GB. Yes, Heapery isn’t limited to just raw data. We encourage our sellers to offer their analytical reports, visualizations, and implementations. No, sellers must be registered users. To protect the integrity of the marketplace, sellers cannot anonymously sell data. No. At no point during the selling process does the seller forfeit any ownership of their data.Buyers
Cards: Visa, Mastercard, American Express, Discover, Maestro, JCB, Diners Club
Bank Networks: ACH, BECS, SEPA, SBI, CIS, FPS, CHAPS, Bacs, ACSS, BiR, Straksclearing, RTGS, GIRO, FAST, Zengin
Other: PayPal, Apple Pay, Google PayGeneral
Simple - The easiest way to buy and sell data. Our streamlined data transfers and simplified fees are just a few examples of how easy it is to use Heapery.
Claiming Data - Only verified sellers may claim ownership of datasets. Our Data Audit team verifies that each dataset listing is being sold by the actual owner of the dataset and holds the rights to any relevant copyright.
Control Your Data - Sellers get to choose if their dataset can be resold on the marketplace. A seller may select any of the Heapery Copyright Licenses, which allow the seller to have complete control of how their dataset is used, sold and who is permitted to sell the dataset. Additionally, our Verification Pipeline ensures that no identical (or very similar) datasets may enter the marketplace.
Secure - Our payment gateway (Stripe) is secured by TLS (SSL), and is PCI SP Level 1 compliant. Payments and datasets are encrypted using 256-bit Advanced Encryption Standard (AES-256).
Transparent Pricing - 12.8% + $0.30 fee for products sold. That is our only fee, period. No hosting, membership, or listing fees. Due to the nature of downloadable products, we encourage our sellers to determine their own refund policies.
In the case of products which were falsely advertised, we reserve the right to issue a refund within 60 days of purchase.
Slanderous content
Stolen, illegally obtained, immorally obtained content
Government intelligence or classified content
Information relating to an ongoing criminal investigation
Court-ordered settlement agreements requiring non-disclosure
National identification number (e.g. Social Security Number)
Bank account numbers
Passport numbers
Driver’s license numbers
Credit/Debit card numbers
An individual’s name, mother’s maiden name, private address, phone number, email address, IP/MAC address, or biometrics (Unless you have their express authorization)
Health insurance information
Accounts and account credentials (e.g. login credentials to a video streaming service)
Account keys
Pornography
Currency exchange and money transmission
Drug related content
Essay mills, paper mills
Multi-level marketing
Warranties, rebates, and coupons
Timeshares
Monitoring or Crawling
Denial of Service (DoS)
Medical record number, account number or SSN
Patient demographic data (e.g. address, date of birth, date of death, sex, email address)
Dates of service (e.g. date of admission, discharge)
Medical records, test results, appointment details, reports
The seller’s ownership remains until the seller either deletes the listing from the marketplace, or decides that they no longer want sole ownership. At which point, the ‘slot’ on the marketplace atlas becomes available for any other seller to claim the dataset and begin selling it.
Once a dataset has been removed, its absence on the marketplace allows for the rightful owner to begin selling that dataset.
Please [Contact Us] to report a seller. We will open an investigation, and you will be provided a ticket number.Sellers
Sellers control how their datasets are used on the Heapery Marketplace. Heapery licenses allow you, the seller, to determine if your dataset can be resold by other users, or if you keep exclusive rights to sell the dataset.
Heapery-Private - Other users are not permitted to sell or distribute the work in any form on the Heapery Marketplace. You, the seller/creator, are the only user allowed to sell or distribute the work. This license can be revoked if you decide to change the license type, or if you remove the work from the Heapery Marketplace (at which time any user may claim the exclusive right to sell the work).
Heapery-Attribution - Other users may sell, distribute and modify your work, even commercially, as long as you, the seller/creator, is given credit.
Heapery-Public - The creator surrenders copyright and attribution rights for your work. Other users may modify and distribute the work, including commercially, and are not required to credit the original creator. This license is irreversible once the work enters the Heapery Marketplace.Load More